Terms and Conditions for Audiovisual Equipment Rental Projects

Preamble

These terms and conditions govern the rental of audiovisual and event equipment by IDEACONCEPT CANADA INC. and the services that accompany it. Together with the quote accepted by the client, they form the contract between the parties.

They apply to every quote accepted on or after 2026-09-23. For those quotes, they replace any earlier version of the rental terms and conditions of IDEACONCEPT CANADA INC.

Some amounts and some time limits are not written in this document: they are stated in the quote, because they vary from one client and one project to another. In those cases, this document states how they are calculated and from when they run.

1. Purpose, documents and acceptance

IDEACONCEPT CANADA INC. rents to the Client the Equipment described in the Quote and, where the Quote so provides, performs the Services that accompany it, during the Rental Period.

1.1. Contract documents and order of precedence

The Contract consists of the accepted Quote, these Conditions and the schedules named in the Quote. In the event of a conflict between these documents, the Quote prevails over the Conditions, and the Conditions prevail over the schedules.

A purchase order, an account opening form or any other document of the Client that carries its own terms does not bind IDEACONCEPT CANADA INC., even if IDEACONCEPT CANADA INC. acts on it. Only a writing signed by IDEACONCEPT CANADA INC. may amend these Conditions.

1.2. Acceptance

The Client accepts the Contract by any one of the following acts, each of which has the same effect:

• signing the Quote;
• accepting the Quote in the IDEACONCEPT CANADA INC. portal, including by checking the box accepting these Conditions;
• confirming the Quote in writing, including by email;
• taking possession of the Equipment, where this follows the issuance of a Quote.

1.3. Applicable version and acceptance

The Client accepts the Conditions with each Quote, regardless of the number of Contracts already entered into with IDEACONCEPT CANADA INC. There is no standing agreement: each Quote is read and accepted together with the Conditions that accompany it.

Each acceptance applies to the version in force on its date, and that version governs the resulting Contract until it ends, even if the Conditions change in the meantime.

For each acceptance, IDEACONCEPT CANADA INC. keeps the accepted version and the date of acceptance. The Client may obtain a copy on request.

2. Definitions

In these Conditions, the following terms have the meaning given to them here, whether used in the singular or the plural.

• “IDEACONCEPT CANADA INC.”: the company that rents the Equipment and performs the Services.
• “Client”: the person or business that accepts a Quote.
• “Parties”: IDEACONCEPT CANADA INC. and the Client.
• “Quote”: the priced document issued by IDEACONCEPT CANADA INC. that names the Equipment, the Services, the Rental Period, the Site, the applicable rates and the amounts, in the version accepted by the Client.
• “Conditions”: this document, in the version in force on the date the Quote is accepted.
• “Contract”: the Quote, the Conditions and their schedules, taken together.
• “Equipment”: the goods rented to the Client, including serialized units, accessories, cabling, cases and containers, but excluding Custom Builds.
• “Custom Build”: any item cut, assembled or programmed for the Client, including a cable loom, a custom cable or a console file, that does not return to the IDEACONCEPT CANADA INC. inventory.
• “Services”: the work IDEACONCEPT CANADA INC. performs around the Equipment, including Prep, transport, set-up, operation, tear-down and training.
• “Prep”: the Services performed before Departure, including rack assembly, pre-programming, shop testing and the making of Custom Builds.
• “Personnel”: the people IDEACONCEPT CANADA INC. assigns to a Contract, whether employees, self-employed workers or freelancers.
• “Rental Period”: the period running from Departure to Return, both days included.
• “Departure”: the handover of the Equipment to the Client, its agent or its carrier, or its loading onto an IDEACONCEPT CANADA INC. vehicle for delivery.
• “Return”: the handover of the Equipment at the Depot by the Client, or its pickup by IDEACONCEPT CANADA INC. at the Site.
• “Return Inspection”: the check of the Equipment at the Depot after the Return.
• “Depot”: the IDEACONCEPT CANADA INC. building named in the Quote, with its opening hours.
• “Security Deposit”: the amount held, or the authorization maintained on a card, to secure the Client’s obligations. It is not a payment of the Price.
• “Down Payment”: the part of the Price payable before work begins, applied against the Price.
• “Price”: the amount before taxes stated in the Quote.
• “Equipment Protection”: the damage waiver sold by IDEACONCEPT CANADA INC., described in section 9. It is not an insurance contract.
• “Client Policy”: the insurance taken out by the Client covering the Equipment, the certificate of which the Client provides before Departure.
• “Costs Incurred”: the amounts IDEACONCEPT CANADA INC. has paid out or has irrevocably committed to pay for a Contract, including a Sub-rental, a Custom Build, booked transport, confirmed Personnel, completed Prep and travel and accommodation expenses already incurred.
• “Sub-rental”: equipment rented from a third party by IDEACONCEPT CANADA INC. to fulfil a Quote.
• “Substitution”: the replacement of an item of Equipment with another that is equivalent in function and capacity.
• “Site”: the address where the Equipment is delivered, used or picked up.
• “Notice”: a written communication sent in accordance with section 17.1.
• “Business Day”: a day other than a Saturday, a Sunday or a statutory holiday in Quebec.
• “Force Majeure”: the event defined in section 13.

3. Equipment, Services and Rental Period

The Quote names what is rented and what is performed. Anything not listed in it is not included, including consumables, electrical power at the Site, permits and authorizations, site security and venue fees.

3.1. Rental Period and billing unit

The billing unit is the week. A Rental Period of seven days or less is billed as a full week. Beyond that, each additional day is added pro rata to a week, according to the factor stated in the Quote.

The Rental Period runs from Departure to Return, both days included, whether or not the Equipment is used during that period. Prep time in the shop is not part of it and is billed separately where the Quote so provides.

3.2. Substitution

IDEACONCEPT CANADA INC. may replace an item of Equipment with another that is equivalent in function and capacity, before Departure, without any adjustment to the Price. Where the Substitution changes a characteristic that the Client specifically requested, IDEACONCEPT CANADA INC. notifies the Client before Departure and the Client may refuse the Substitution.

3.3. Prep

Prep is billed according to the Quote. Where the Client has a plan that includes a credit of shop hours, Prep hours are first applied against that credit, and the balance is billed at the rate stated in the Quote.

Completed Prep is not refundable, even if the rental is later cancelled. It is part of the Costs Incurred.

3.4. Custom Builds

A Custom Build is made for the Client and does not return to the IDEACONCEPT CANADA INC. inventory. It is billed in full as soon as it is cut, assembled or programmed, and no credit is given for it in the event of cancellation.

Unless the Quote states otherwise, a Custom Build remains the property of IDEACONCEPT CANADA INC. and comes back with the Equipment. Where the Quote provides that it is sold to the Client, it belongs to the Client once paid in full and is not subject to sections 8 and 10.

3.5. Personnel and operated Services

Where the Quote provides for Personnel, the Services are billed for the time actually worked, with the minimum call, overtime rates and break rules stated in the Quote. Travel time between the Depot and the Site is included in the time worked.

The Client does not direct the IDEACONCEPT CANADA INC. Personnel and does not assign them any task outside the Contract. The Personnel refuse any operation they consider unsafe, and such a refusal is not a breach by IDEACONCEPT CANADA INC.

3.6. Long-term rental

Where the Quote covers a long-term rental, it states the term, the billing frequency and the renewal conditions. IDEACONCEPT CANADA INC. maintains the Equipment during the term and may remove it for maintenance by providing an equivalent within the meaning of section 3.2.

An early return does not reduce the Price for the agreed term, unless agreed in writing.

4. Price, invoicing and payment

The Client pays the rental Price of the Equipment and the charges for the Services actually performed, as set out in the Quote.

4.1. Taxes

Amounts in the Quote are before taxes. IDEACONCEPT CANADA INC. invoices, in addition, the taxes it is required to collect and remits them to the authorities. Each Party remains responsible for its own income and capital taxes.

4.2. Down Payment and start of work

Where the Quote provides for a Down Payment, IDEACONCEPT CANADA INC. begins no work and reserves no Equipment until it has been received. The Down Payment is applied against the Price.

Where the Quote provides for no Down Payment, IDEACONCEPT CANADA INC. begins work as soon as the Quote is accepted.

The Down Payment is not refundable beyond what section 11 provides.

4.3. Security Deposit

Where the Quote provides for a Security Deposit, it is calculated as a percentage of the total before taxes and is made up either of a payment or of an authorization maintained on the Client’s credit card. The percentage is stated in the Quote.

The Security Deposit is not a payment of the Price. IDEACONCEPT CANADA INC. may apply it against any amount the Client owes it under the Contract, including the amounts in section 10. The balance is released within the time limit stated in the Quote, counted from the Return Inspection and not from the Return.

A card authorization may expire or be declined by the issuer before it is used. The Client then remains liable for the amounts it was meant to secure.

4.4. Time of invoicing and payment terms

The Quote states which of the following three times applies: when the Quote is accepted, before the equipment leaves, or after the return and inspection.

The invoice is payable on receipt, unless the Quote grants payment terms, in which case it is payable within those terms from its date of issue.

4.5. Late payment

Any amount unpaid when due bears interest at the rate stated in the Quote, calculated and compounded monthly, until paid in full. If no rate is stated, the rate is two percent (2%) per month, or twenty-four percent (24%) per year.

Reasonable collection costs, including professional fees, are added to the amounts owed.

IDEACONCEPT CANADA INC. may suspend performance of any Contract in progress, and decline any new Quote, as long as an amount due remains unpaid.

4.6. No set-off or withholding

The Client pays the amounts owed without deduction, withholding or set-off, including in respect of any amount IDEACONCEPT CANADA INC. might owe the Client or of any unresolved dispute.

4.7. Payment methods

IDEACONCEPT CANADA INC. accepts the payment methods stated on the invoice. No surcharge is added based on the method chosen, unless the Quote states otherwise, in which case the surcharge is stated there before acceptance.

5. Changes during the Contract

The Client may request in writing a change to the Equipment, the Services, the Rental Period or the Site. IDEACONCEPT CANADA INC. responds as soon as possible, stating the effect of the change on the Price, the schedule and availability.

The change takes effect through a revised Quote accepted by the Client. Until then, the Quote in force continues to apply.

IDEACONCEPT CANADA INC. may refuse a change that inventory availability, timing or safety does not allow. A change requested late may carry rush charges, priced in the revised Quote. The Costs Incurred for anything removed by the change remain payable.

6. Transport, Departure and Return

The outbound and return trips are decided separately. For each direction, the Quote states who transports: the Client or its carrier, or IDEACONCEPT CANADA INC.

6.1. Pickup and return by the Client

The Client comes to the Depot named in the Quote, during its opening hours, with a vehicle suited to the nature, volume and weight of the Equipment. Loading, securing and unloading are the Client’s responsibility and at its risk, even when IDEACONCEPT CANADA INC. Personnel assist.

IDEACONCEPT CANADA INC. may refuse to load a vehicle it considers unsuitable or whose load securing does not protect the Equipment. Such a refusal suspends neither the Rental Period nor the amounts owed.

6.2. Delivery and pickup by IDEACONCEPT CANADA INC.

Where IDEACONCEPT CANADA INC. transports, the charges are set out in the Quote. The Client provides at the Site a usable unloading access, a drop-off area and, where the nature of the Site requires it, parking and access permits. Waiting time attributable to the Site is billed at the rate stated in the Quote.

Delivery is made to the access point of the Site. Moving within the Site, carrying up floors and hand-carrying are included only if the Quote provides for them.

6.3. Transfers between Depots

Where the promised Equipment is at a Depot other than the one serving the Contract, IDEACONCEPT CANADA INC. transfers it at its own expense. The Client bears neither the cost nor the delay, and the transfer changes neither the Price nor the Rental Period.

6.4. Direct transfer from one contract to another

IDEACONCEPT CANADA INC. may agree with the Client that the Equipment goes directly from one Site to another without returning to the Depot. In that case, the Return Inspection for the first Contract takes place at the Site, and acceptance of the Equipment for the second Contract constitutes acceptance within the meaning of section 7.1.

7. Receipt, conformity and remedies

The Client checks the Equipment at Departure, or upon receipt at the Site where IDEACONCEPT CANADA INC. delivers.

7.1. Notice of non-conformity and deemed acceptance

The Client notifies IDEACONCEPT CANADA INC. of any missing, damaged or non-conforming Equipment within twenty-four (24) hours of Departure or of receipt at the Site, and before any use where the defect is apparent. Failing Notice within that time, the Equipment is deemed accepted in the condition in which it was handed over.

The twenty-four-hour time limit does not apply to a defect that a reasonable check could not reveal. The Client then notifies IDEACONCEPT CANADA INC. as soon as it becomes aware of it.

7.2. Client’s remedies

Where the Equipment is missing, non-conforming or stops working during the Rental Period through no fault of the Client, its employees, agents, subcontractors or carriers, the Client’s remedy is limited to IDEACONCEPT CANADA INC., at its option, repairing the Equipment, providing a Substitution, or crediting the part of the Price corresponding to the affected Equipment and the affected period.

Where the failure is attributable to the Client or to any of the persons named above, the Client reimburses IDEACONCEPT CANADA INC. for the repair or replacement costs, the transport costs and, where applicable, the cost of a replacement Sub-rental. The Price continues to run until the Equipment is repaired or replaced.

Except as provided in these Conditions, IDEACONCEPT CANADA INC. gives no other warranty, express or implied, regarding the Equipment, including no warranty of fitness for a particular purpose. The Client acknowledges having chosen the Equipment based on its own needs.

7.3. No third-party intervention

Without the prior written consent of IDEACONCEPT CANADA INC., the Client does not repair the Equipment, does not have anyone repair it, and does not open it. Unauthorized intervention makes the Client responsible for the full restoration of the Equipment, regardless of the original cause of the failure.

8. Risk, ownership and use

The Client bears the risk of loss, theft and damage to the Equipment from Departure until the Equipment is accepted by IDEACONCEPT CANADA INC. at the end of the Return Inspection.

This risk includes transport, whoever transports, storage between two Sites and any period during which the Equipment is not in use.

8.1. Ownership

The Equipment remains the exclusive property of IDEACONCEPT CANADA INC. The Contract gives the Client no ownership right in the Equipment.

The Client keeps the Equipment free of any hypothec, lien, seizure and claim, and notifies IDEACONCEPT CANADA INC. without delay of any proceeding affecting the Equipment. The Client does not remove or cover any plate, label, barcode or identification mark affixed to the Equipment.

8.2. Client’s obligations

During the Rental Period, the Client:

• uses the Equipment only for the purposes for which it is designed, in accordance with the operating and safety instructions that accompany it;
• entrusts the Equipment only to competent persons;
• provides the IDEACONCEPT CANADA INC. Personnel with a safe workplace that complies with the legislation applicable at the Site, as well as reasonable access to shelter, drinking water and sanitary facilities;
• does not sub-rent, lend, sell or transfer the Equipment, and does not hand over its custody to a third party without the written consent of IDEACONCEPT CANADA INC.;
• makes no alteration, modification or improvement to the Equipment without the written consent of IDEACONCEPT CANADA INC.;
• protects the Equipment from the weather, moisture, dust and power surges, and stores it in an enclosed place when it is not in use;
• notifies IDEACONCEPT CANADA INC. without delay, and the authorities where appropriate, of any accident, theft, loss, casualty or damage affecting the Equipment, and cooperates with any investigation;
• obtains and maintains the permits, authorizations and approvals that the use of the Equipment at the Site requires.

8.3. Structures, rigging and loads

The Client is solely responsible for the safety and integrity of any structure used to suspend, support or install the Equipment, including buildings, anchor points, grids, stages, tents and temporary structures. The Client provides IDEACONCEPT CANADA INC. with the maximum allowable loads and the characteristics of the Site’s anchor points.

IDEACONCEPT CANADA INC. relies on this information and is not required to validate it. This clause applies whether or not IDEACONCEPT CANADA INC. Personnel are present, including where the Client itself installs structural Equipment rented from IDEACONCEPT CANADA INC.

Where IDEACONCEPT CANADA INC. identifies a safety risk, a structural deficiency or a similar concern, it notifies the Client without delay and may suspend all or part of the Services until the situation is corrected.

8.4. Effect of a suspension for safety reasons

During a suspension under section 8.3, the Price continues to run and the Services performed up to the suspension remain payable, as do the costs the suspension causes. IDEACONCEPT CANADA INC. is not liable for the consequences of the suspension, including a delay or the inability to hold the Client’s event.

8.5. Inspection and repossession

IDEACONCEPT CANADA INC. may, on reasonable notice, inspect the Equipment wherever it is. Where the Equipment is used in breach of the Contract or in conditions that expose it to damage, IDEACONCEPT CANADA INC. may repossess it without delay, at the Client’s expense, without this ending the amounts owed.

9. Equipment Protection and insurance

The Equipment must be covered throughout the Rental Period. Before Departure, the Client chooses between the IDEACONCEPT CANADA INC. Equipment Protection and its own policy. The two options are mutually exclusive.

9.1. Equipment Protection

Equipment Protection is billed as a percentage of the Equipment rental amount, before rebate and excluding Prep, transport and labour, subject to a minimum amount. The percentage and the minimum are set out in the Quote, and the higher of the two applies. The Protection is added to the subtotal and is taxable.

The Protection limits the Client’s liability for accidental damage to the Equipment during the Rental Period, up to the deductible stated in the Quote. It is not an insurance contract and does not cover the Client’s civil liability.

The Protection does not cover: theft without forced entry or a police report, unexplained loss, damage caused by use contrary to section 8.2, damage caused by unauthorized intervention within the meaning of section 7.3, damage caused by water, fire or power surges where the Equipment was left unprotected within the meaning of section 8.2, or Equipment that is not returned.

9.2. Client Policy

A Client who chooses its own policy maintains, throughout the Rental Period, property insurance covering the Equipment for its full replacement value, and commercial general liability insurance in the amount set out in the Quote. Before Departure, the Client provides IDEACONCEPT CANADA INC. with a certificate confirming this coverage and naming IDEACONCEPT CANADA INC. as an additional insured on the liability insurance and as loss payee on the rented property.

The Client notifies IDEACONCEPT CANADA INC. without delay of any cancellation, reduction or non-renewal of this coverage during the Rental Period.

9.3. Failure to choose or to provide the certificate

If no choice is made before Departure, or if the certificate required by section 9.2 is not provided before Departure, Equipment Protection applies automatically and is billed in accordance with section 9.1. IDEACONCEPT CANADA INC. may also, at its option, hold the Departure until the matter is resolved, without suspending the Rental Period or the amounts owed.

10. Return, inspection and late return

The Equipment is returned to the Depot designated by IDEACONCEPT CANADA INC., no later than the end of the Rental Period, complete, clean, packed in its original containers and in the condition in which it was handed over, normal wear and tear excepted.

Normal wear and tear is wear that results from use in accordance with section 8.2. The following, among others, are not normal wear and tear: a cracked housing, a torn-off connector, a cut cable, a scratched lens, residue of tape, paint or confetti, and equipment returned wet or soiled.

10.1. Return Inspection

IDEACONCEPT CANADA INC. inspects the Equipment at the Depot within a reasonable time after the Return and sends the Client a report of the missing items and damage found, with the cost of restoration or replacement.

The Return does not constitute acceptance. A case returned outside opening hours is inspected on the next Business Day, and the time limit for releasing the Security Deposit runs from the inspection.

10.2. Dispute

The Client has five (5) Business Days from receipt of the report to dispute it by reasoned Notice. IDEACONCEPT CANADA INC. keeps the Equipment as is, or its photographic record, while the dispute is reviewed.

A dispute does not suspend payment of the undisputed amounts.

10.3. Extension and late return

A Client who wishes to keep the Equipment beyond the Rental Period requests it. IDEACONCEPT CANADA INC. grants the extension when inventory availability allows, and the extension is billed at the Quote rate. A granted extension is confirmed in writing.

Where the extension is not granted, or where the Equipment is not returned at the agreed end, the late return is a breach. The Client is then liable for:

• the Price, which continues to run until the Return, at the Quote rate;
• the cost of any Sub-rental IDEACONCEPT CANADA INC. had to arrange to fulfil the next contract;
• the daily late fees stated in the Quote, if any;
• the loss resulting from the late return, including a contract IDEACONCEPT CANADA INC. could not fulfil for lack of the Equipment.

10.4. Repossession and loss

IDEACONCEPT CANADA INC. may repossess late Equipment in accordance with section 8.5, at the Client’s expense.

Equipment not returned thirty (30) days after the end of the Rental Period is deemed lost and is billed at its replacement value, without this transferring ownership to the Client or extinguishing the right of IDEACONCEPT CANADA INC. to recover it.

11. Cancellation by the Client

The Client may cancel a Contract at any time, by Notice. The date that counts is the date IDEACONCEPT CANADA INC. receives the Notice.

IDEACONCEPT CANADA INC. charges no flat cancellation fee and claims no percentage of the Price. Only the Costs Incurred are payable, and the timing of the cancellation does not increase them.

This policy is applied flexibly. A late cancellation is not treated as a breach: it is settled on what was actually spent. IDEACONCEPT CANADA INC. makes reasonable efforts to reduce these expenses before invoicing them, including by cancelling a Sub-rental where the supplier still allows it, reassigning the reserved Equipment and releasing confirmed Personnel.

11.1. Costs Incurred

The Costs Incurred at the time of cancellation are payable on presentation of the details, including:

• a Sub-rental contracted with a third party that the third party does not cancel;
• a Custom Build already cut, assembled or programmed;
• Prep already completed in the shop;
• transport booked with a third party that cannot be cancelled;
• Personnel already confirmed, where the cancellation comes too late to reassign them;
• travel and accommodation expenses already incurred.

11.2. Cancellation after Departure

Where the cancellation occurs after Departure, the Price continues to run until the Return and the Services performed remain payable. The Equipment is returned in accordance with section 10.

11.3. Application of payments

The Down Payment and the Security Deposit are applied against the amounts owed under this section. Any remaining balance is returned to the Client.

12. Termination

IDEACONCEPT CANADA INC. may terminate the Contract if any of the following occurs:

• the Client breaches a material obligation of the Contract, or misses a payment, and does not remedy it within five (5) days of a Notice giving it the opportunity to do so;
• the Client becomes insolvent, stops paying its debts as they fall due, makes an assignment of its property, or becomes subject to bankruptcy, receivership or liquidation proceedings;
• the intended use of the Equipment is illegal, or exposes the Personnel, the public or the Equipment to a danger that no reasonable measure can correct;
• the Client’s request, after a change, exceeds what IDEACONCEPT CANADA INC. can perform safely and in compliance, and no alternative solution is accepted.

12.1. Termination by the Client

The Client may terminate the Contract where IDEACONCEPT CANADA INC. breaches a material obligation and does not remedy it within five (5) days of a Notice giving it the opportunity to do so, or where IDEACONCEPT CANADA INC. becomes insolvent within the meaning of section 12.

A termination under this section entails no cancellation charges within the meaning of section 11. The Client remains liable for the Price and the charges for the Services performed up to the termination.

12.2. Effects of termination

The Client returns the Equipment at its own expense, to the place designated by IDEACONCEPT CANADA INC., within the time it sets. Failing that, IDEACONCEPT CANADA INC. may repossess it in accordance with section 8.5 and the late fees in section 10.3 apply.

The Client pays the Price and the charges for the Services up to the Return, the cost of returning the Equipment and, except in the case of termination under section 12.1, the Costs Incurred within the meaning of section 11.1.

12.3. Survival

The sections that, by their nature, must survive the end of the Contract remain in force, including sections 8, 9, 10, 14, 15, 16 and 17.

The remedies provided in these Conditions are in addition to those granted by law and do not replace them.

13. Force Majeure

Neither Party is liable for a delay or failure to perform caused by an event beyond its reasonable control, including a disaster, severe weather, a power grid failure, a labour dispute at a third party, an order of the authorities, an epidemic or a pandemic. Payment obligations are not suspended by Force Majeure.

The affected Party notifies the other as soon as the event occurs, states its expected duration and makes reasonable efforts to limit its effects and to perform otherwise whatever can be performed.

Where the Force Majeure lasts more than five (5) consecutive days, either Party may terminate the Contract. The Client then pays the Price and the charges for the Services performed up to the termination, as well as the Costs Incurred. No other cancellation charges are payable.

Where the Site is in an affected area, or where IDEACONCEPT CANADA INC. reasonably considers that it is unsafe for its Personnel to go there, it may suspend all or part of the Services by Notice. The Price and the charges for the Services performed up to the suspension remain payable.

14. Indemnification and limitation of liability

The Client holds IDEACONCEPT CANADA INC. and its Personnel harmless from any claim, loss, damage, fine and expense, including reasonable professional fees, arising from a breach of the Contract by the Client, a use of the Equipment contrary to section 8.2, or bodily injury or property damage caused by the Client, its employees, agents, subcontractors or guests.

14.1. Rental without Personnel

Where the Quote provides for no Personnel at the Site, IDEACONCEPT CANADA INC. has no control over the installation, rigging, connection and operation of the Equipment. The Client assumes full responsibility for them, and section 8.3 applies.

14.2. Rental with Personnel

Where IDEACONCEPT CANADA INC. Personnel perform Services at the Site, IDEACONCEPT CANADA INC. remains responsible for the quality of its work. It does not thereby become responsible for the structure, the site, the electrical power, public safety or the conduct of the Client’s other suppliers.

14.3. Limitation of liability

The total liability of IDEACONCEPT CANADA INC. under the Contract is limited to the Price and the charges for the Services actually paid by the Client for that Contract.

Neither Party is liable to the other for indirect or punitive damages, including loss of revenue, loss of profits, loss of business or the cancellation of an event.

These limits do not apply in the case of gross or intentional fault, nor to anything the law prohibits from being limited.

15. Confidentiality, data and content

The Quote, the prices and the communications exchanged under the Contract are confidential. Each Party may nevertheless disclose them to its employees, advisers and subcontractors who need to know them to perform the Contract, provided they keep them equally confidential.

15.1. Client content

Content that the Client provides or plays, including videos, images, soundtracks and presentations, remains its property. The Client warrants that it holds the rights required to broadcast it and holds IDEACONCEPT CANADA INC. harmless from any claim in this regard.

IDEACONCEPT CANADA INC. keeps the Client’s content for the duration of the Contract and destroys it within thirty (30) days of the Return, unless requested otherwise in writing.

15.2. Technical work

Programming files, patches, rigging plots, loom drawings, cabling lists and other technical documents produced by IDEACONCEPT CANADA INC. remain its property. The Client obtains the right to use them for the project covered by the Contract.

Where the Quote provides for these documents to be delivered to the Client, the Client obtains a non-exclusive right to use them for its own needs, without the right to resell them or to give them to a competing supplier.

16. Images and references

IDEACONCEPT CANADA INC. may photograph and film the Equipment and the installations it has carried out at the Site during the Rental Period, and use these images, the name of the project and the technical description of the installation for promotional and reference purposes, including on its website, in its quotes and in its communications.

The Client may refuse this use, in whole or in part, by Notice before Departure. The refusal applies to the project concerned.

These images do not show the people present in an identifiable way without their consent, reveal no confidential content of the Client and mention no prices. IDEACONCEPT CANADA INC. removes an image on the Client’s written request.

17. Miscellaneous

The following sections apply to the entire Contract.

17.1. Notices

Any Notice is given in writing, by hand, by email, by courier or by registered mail, to the address of the Party’s principal place of business stated in the Quote. For IDEACONCEPT CANADA INC., a copy is sent to contact@ideaconcept.ca.

A Notice sent by email is deemed received on the Business Day it is sent if sent before 5 p.m., and on the next Business Day otherwise. A Notice sent by any other means is deemed received on delivery.

17.2. Independent contractors

The Parties are independent contractors. Nothing in the Contract creates a partnership, joint venture, agency or employment relationship between them, and neither Party may hold itself out as the agent of the other or bind the other to a third party.

17.3. Assignment

Neither Party may assign the Contract or delegate its obligations without the prior written consent of the other, and any assignment made without that consent is void. IDEACONCEPT CANADA INC. may, however, have Services performed by a subcontractor, for whom it remains responsible.

17.4. Entire agreement and amendment

The Contract is the entire agreement of the Parties regarding its subject matter and replaces any prior agreement, oral or written, on the same subject. No amendment or waiver has effect unless it is in writing and signed by the Party against whom it is invoked.

The failure of IDEACONCEPT CANADA INC. to exercise a right does not constitute a waiver of that right.

17.5. Severability

If any provision of the Contract is held invalid or unenforceable, it is severed and the other provisions remain in force.

17.6. Language

The Parties have required that the Contract and the related documents be drawn up in French. Any translation is provided for convenience, and the French version prevails.

17.7. Governing law and courts

The Contract is governed by the laws applicable in the Province of Quebec. The courts of the judicial district of Montreal have exclusive jurisdiction to hear any dispute arising from it.